Questions and Answers about our Pet Waste Removal Service
How do I sign up for Pet Waste Removal Service?
Sign-up online Sign up is easy and convenient and can be done over the phone or online in just minutes.
Is a contract required for the removal of dog waste?
We do not require contracts and there is no minimum service period.
Do you work through the winter?
Yes, we provide a year round service. Dog doo keep going as so does Scoopy Doo
What happens when it rains or snows?
We work under most weather conditions. Snow, very cold weather or severe rainstorms may prevent us from providing pooper scooper service that week.
We will continue your service the following scheduled service day, weather permitting.
Can my dog be out at the time of service?
To ensure the safety of your dog and our staff we please ask our customers to confine or restrain their dog at time of service.
Should I unlock my gate?
Yes. Service techs are not to climb or jump fences. Please have gate unlocked on your service day. You may furnish us with a key or supply us with the combination to your lock. Please provide this information at time of sign up.
What do you do with the pet waste?
We offer 2 choices to our customers:
- We double bag the dog poop and leave it in a trash receptacle or a designated area of your choice.
- We haul away the collected dog poop from your property for an additional fee.
What if I need to skip my Pet Waste Service day?
If you would like to put your service on hold when your dog is gone from the yard, for a week or more, we will put your service on hold with no charge to your account. This will allow for vacations or any personal reason you may have. Advance notice is required.
How do I pay?
Payment is due the same day of service for One Time Cleanings
All Regular services are billed after work is completed.
Each month you will receive an Invoice
Payment is due the 5th of each month.
You can have your Invoice Mailed, Emailed, or sign up for our automatic payment.
WHAT ABOUT HOLIDAYS ?
Service will not be provided on the following days:
New Year's Thanksgiving Day
Memorial Day Christmas Eve Day
Independence Day Christmas Day
Labor Day
Our company will also be closed two weeks out of the year,
you will receive advance notice.
Any Questions or Comments please contact our office